Shipping, Return & Refund Policy

 

Shipping Policy - GET IT IN TIME.

We’re offering you free express shipping all over India on orders above ₹999 ! 🚚✨

Chef Bae Team ships everywhere in India. All orders are processed on the same day. Orders confirmed on Saturdays, Sundays or Government Holidays, regardless of day or time, will begin processing on the following business day.

To track your order at any time, please go to your track your order page by clicking here. 

Return/Refund Policy

Hey, We know sometimes things don’t work. If you didn’t like our product, you may return it, no hard feelings !!

Let us take you through the process:

1. Contact us through mail ID or Phone Call, so that we know what went wrong and how we can make it right

2. Once your request is approved, we will arrange for a pickup & you will get your refund within 7 working days

Please keep these things in mind

  • Convenience: To make the process hassle-free for you, we offer reverse pick-up services. Please note that this feature depends on your area's pin code

  • Condition: For a smooth refund process, kindly ensure that the product(s) are returned in their original condition. We will not be able to accept products showing signs of use or wear or damage. Also the forward and reverse shipping charges along with the handling fee charged by the courier service would be deducted from the total payable amount. 

Two modes of choosing to get refund

  • Back to Source: After quality check is passed, the return amount will be credited to the original method of payment

  • Discount Code: After quality check is passed, a custom discount code equivalent to the refund value will be provided. The code can be redeemed on your next purchase and will have lifetime validity.

Terms & Conditions:

  • Time-bound Returns: Products returned beyond the 7-day period, or those showing signs of use or damage, cannot be accepted for returns or exchanges

  • Refund Timeline: Refunds will be processed within 7 working days from the confirmation date

Feel free to reach out to us at hello@chefbae.in. Our dedicated support team is available to assist you.

Cancellation Policy

To cancel, please contact our customer support team at hello@chefbae.in. Once the product has been processed or shipped, cancellation would not be possible.